Privacy Policy

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Effective Date: 31 October 2025

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We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with the General Data Protection Regulation (GDPR) and applicable Swedish data protection laws.

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This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Famnest mobile application, web application, and related services (collectively, the “App”).

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1. Data Controller

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For the purposes of GDPR, Stair Path AB is the data controller for all personal data processed via Famnest, unless stated otherwise.

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Contact Details:
Email: hello@getfamnest.com
Address: Trappstigen 21, 13337 Saltsjöbaden, Sweden

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2. What Data We Collect

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We may collect the following types of personal data when you use Famnest:

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a) Account Information

• Name, email address, phone number, and password
• Payment details (if using paid services)

b) Family & Child-Related Information

• Medical information (e.g., allergies, prescriptions)
• Custody schedules
• Emergency contact details
• Dietary requirements

c) App Usage Data

• Calendar entries, notes, messages
• Shared documents and files
• Activity logs and settings

d) Technical Data

• Device type, operating system, browser type
• IP address and log data for security purposes

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3. Special Category Data

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Because Famnest is designed to manage family-related information, you may choose to store special category data (such as health information).

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Under GDPR, we will only process this data with your explicit consent and solely for the purposes of providing our services.

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You are responsible for ensuring you have legal authority to share this information (e.g., as a parent or guardian for children’s data).

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4. How We Use Your Data

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We process your data for the following purposes:

• To provide and maintain the App
• To store and manage shared family information
• To facilitate communication between approved users
• To process payments and manage subscriptions
• To ensure App security and prevent fraud
• To comply with legal obligations

We do not sell, rent, or trade your data to third parties.

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5. Lawful Basis for Processing

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We process personal data under GDPR on the following lawful bases:

• Consent: For storing and processing health or child-related data
• Contract: To provide services you have requested
• Legal Obligation: To comply with applicable laws
• Legitimate Interest: To maintain and improve our services

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6. Data Storage and Security

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• All data is stored on secure servers located within the European Union.
• We use end-to-end encryption for data in transit and strong encryption for data at rest.
• Internal access to data is strictly controlled under a least privilege policy.
• We maintain technical and organisational measures to prevent data breaches.
• In the event of a breach, we will notify affected users and authorities within 72 hours, as required by GDPR.

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7. Data Sharing

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We may share data with:

• Approved Users: Other family members or guardians you grant access to
• Service Providers: GDPR-compliant third parties that host or process data on our behalf (under strict Data Processing Agreements)
• Legal Authorities: Where required by law, court order, or to protect vital interests

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Intragroup Data Sharing:
We may also share personal data between Stair Path AB and its fully owned subsidiaries, including Silo Team Limited, strictly for operational, administrative, and support purposes.

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Such sharing will:

• Be limited to what is necessary for providing and improving the App
• Be governed by internal data protection agreements
• Always remain fully compliant with GDPR and other applicable data protection laws

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We do not allow partners or third parties to use your data for AI training or marketing without your consent.

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8. Children’s Privacy

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• Children cannot create standalone accounts.
• All child-related data must be added and managed by a parent or legal guardian.
• We will not knowingly collect data from children without guardian involvement.

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9. AI Assistant

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Famnest includes an AI Assistant feature designed to help users ask questions and receive guidance within the App.

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This AI Assistant operates through a secure third-party AI engine that generates responses in real time. The information you share with the AI Assistant is processed temporarily to produce relevant answers, but it is never stored, shared, or used to train external systems.

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All AI processing fully complies with the General Data Protection Regulation (GDPR).
Specifically:

• No personal data processed through the AI feature is used for model training or analytics.
• The processing occurs only for the duration of the interaction.
• All technical safeguards follow the same encryption and access standards as the rest of the App.

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The AI Assistant is provided solely for general support and organizational purposes and must not be used for medical, legal, or emergency advice.

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10. Data Retention

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We keep your personal data only as long as necessary:

• Active accounts: For the duration of your subscription
• After account closure: Up to 6 months to allow recovery if requested
• Certain legal or financial records may be retained longer if required by law

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You may request deletion of your account and all associated data at any time.

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11. Your GDPR Rights

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You have the right to:

• Access your data
• Rectify inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at hello@getfamnest.com.

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12. International Transfers

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Famnest operates entirely on EU-based servers.
We do not transfer personal data outside the European Economic Area (EEA) unless adequate safeguards are in place.

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13. Changes to This Policy

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We may update this Privacy Policy from time to time.
Any material changes will be communicated via the App or email.
Continued use after changes indicates acceptance.

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14. Contact Us

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Stair Path AB
Org.nr: 559393-4887
Trappstigen 21, 13337 Saltsjöbaden, Sweden
Email: hello@getfamnest.com