‍

‍Terms & Conditions

‍

Effective Date: 19 January 2026

‍

1. Introduction and Agreement

The Famnest platform, including mobile and web applications and related services (the “Platform”), is operated and provided by Stair Path AB (org.nr: 559393-4887), a company incorporated under the laws of Sweden, with its registered office at Trappstigen 21, 13337 Saltsjöbaden, Sweden.

‍

By creating an account, accessing, or using the Platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions (“Terms”) and the Famnest Privacy Policy.

‍

If you do not agree to these Terms, you must not use the Platform. These Terms constitute a legally binding agreement between you and Stair Path AB.

‍

2. Purpose and General Disclaimer

Famnest is a family organisation and information management tool designed to help users organise and share information such as calendars, lists, reminders, custody schedules, health information, bills, notes, and other family related content.

‍

Famnest is not a medical, legal, financial, or professional service. The Platform does not provide medical advice, diagnosis, treatment, legal counsel, or financial advice.

‍

You remain solely responsible for all decisions made based on information stored, shared, or generated through the Platform. You must consult qualified professionals when making medical, legal, financial, or other critical decisions.

‍

3. Operator Details

Platform Operator: Stair Path AB
Organisation Number: 559393-4887
Registered Address: Trappstigen 21, 13337 Saltsjöbaden, Sweden
VAT: SE559393488701

‍

4. Data Protection and Privacy

Famnest processes personal data in full compliance with the General Data Protection Regulation (GDPR) and applicable European data protection laws. All personal data is hosted on secure servers located within the European Union.

‍

You remain in control of your information and may access, manage, download, or delete your data at any time, subject to legal retention requirements.

‍

You may only submit sensitive data, including child or health related information, if you have the legal authority to do so. Sensitive data is processed only with your explicit consent.

For full details, refer to the Famnest Privacy Policy.

‍

5. Account Eligibility and Use

You must be at least 18 years old to create an account or use the Platform.

‍

Children under the age of 18 are not permitted to create accounts or access the Platform.

‍

Parents or legal guardians may manage child related information within the Platform, provided they have legal authority to do so.

‍

You agree to provide accurate information, keep your login credentials secure, and notify us immediately of any unauthorised access or security incident.

‍

You are responsible for all activity conducted through your account.

‍

6. License and Use Restrictions

We grant you a limited, non exclusive, non transferable, and revocable license to use the Platform for personal, non commercial purposes.

‍

You must not:

Reverse engineer, copy, resell, or exploit the Platform

‍

Use the Platform for unlawful, harmful, or abusive purposes

‍

Upload malicious code or content

‍

Share another person’s personal or sensitive data without lawful authority

‍

Attempt to bypass security or access restrictions

‍

7. Shared Data and Permissions

The Platform allows you to share content such as messages, calendars, health information, documents, and notes with other approved users.

‍

Only users you explicitly authorise can access shared content. You may change or revoke access permissions at any time through your account settings.

‍

You are responsible for ensuring that shared content is lawful, appropriate, and shared with proper authority.

‍

8. Children’s Data and Parental Responsibility

Only parents or legal guardians may submit and manage child related data within the Platform.

‍

Famnest does not knowingly allow children to submit information independently or use the Platform directly.

‍

Guardians may review, update, or delete child related data at any time.

‍

9. AI Assistant

Famnest includes an AI Assistant designed to support users across all areas of the Platform, including calendars, lists, reminders, family logistics, bills, notes, and health related information.

‍

The AI Assistant is intended to assist with organisation, summarisation, and preparation only.

‍

Professional Disclaimer

The AI Assistant does not provide medical, legal, financial, or other professional advice.

In particular:

‍

a) It does not provide medical advice, diagnosis, or treatment

‍

b) Health related outputs are informational and organisational only

‍

c) You must consult qualified healthcare professionals for medical matters

‍

The AI Assistant must not be relied upon for medical, legal, financial, or other safety critical decisions.

‍

The AI Assistant is not intended for emergency use. In case of emergency, contact local emergency services immediately.

‍

10. Famnest Premium, Subscriptions, and Pricing

Famnest offers both free features and paid subscription plans under Famnest Premium.

‍

Famnest Premium provides access to additional features, functionality, or limits as described within the App at the time of purchase.

‍

Pricing, billing cycles, and available features may vary depending on your country or region and may be adjusted over time.

‍

All applicable prices, taxes, and billing terms will be clearly displayed to you before completing a purchase.

‍

Subscriptions renew automatically unless cancelled before the next billing period.

‍

You may cancel your subscription at any time through your account settings or by contacting hello@getfamnest.com.

‍

Cancellation takes effect at the end of the current billing period unless otherwise required by law.

‍

11. Payments and Withdrawal Rights

Payments are processed through authorised third party payment providers.

‍

Refunds and withdrawal rights are handled in accordance with applicable consumer protection laws.

‍

Where legally permitted, by purchasing digital content or subscriptions with immediate access, you acknowledge and waive any statutory withdrawal rights.

‍

Regional consumer rights may provide additional protections depending on your location.

‍

12. Third Party Services

Famnest uses carefully selected third party service providers for hosting, infrastructure, payments, analytics, and AI processing.

‍

All providers operate under GDPR compliant agreements and are prohibited from using, training on, or commercialising your data.

‍

13. Security

We apply industry standard security measures, including encryption, secure EU based hosting, and restricted internal access controls.

‍

In the event of a personal data breach, affected users will be notified in accordance with applicable law.

‍

14. Termination

We may suspend or terminate your account if you violate these Terms or where required by law.

After termination, data may be retained for up to three months for account recovery, unless longer retention is required by law.

‍

15. App Store and Play Store Terms

If you download the Platform via the Apple App Store or Google Play Store, this agreement is between you and Stair Path AB, not Apple or Google.

‍

Apple and Google are not responsible for the Platform or its content.

‍

You must comply with applicable app store terms and confirm that you are not located in a restricted jurisdiction.

‍

16. Intellectual Property and Trademark

Famnest is a registered trademark (UK Trade Mark No: UK00004259820).

‍

The Famnest trademark is owned by Silo Team Limited, a wholly owned subsidiary of Stair Path AB.

‍

Nothing in these Terms grants you any right, title, or interest in the Famnest name, trademarks, logos, or branding, except for the limited right to use the Platform in accordance with these Terms.

‍

17. Limitation of Liability

The Platform is provided “as is” and “as available”. To the maximum extent permitted by law, Stair Path AB is not liable for indirect, incidental, or consequential damages, including loss of data, unauthorised access, or service interruptions.

‍

Our total liability shall not exceed the amount paid by you for the Platform in the 12 months preceding the claim, except where mandatory consumer protections apply.

‍

18. Changes to These Terms

We may update these Terms from time to time to reflect legal, technical, operational, or pricing changes.

‍

Material updates will be communicated via the Platform or email.

‍

Continued use of the Platform after updates constitutes acceptance of the revised Terms.

‍

19. Governing Law

These Terms are governed by the laws of Sweden, except where mandatory consumer protection laws of your country apply.

‍

Any disputes shall be resolved in the courts of Stockholm, Sweden.

‍

20. Contact Information

Stair Path AB
Org.nr: 559393-4887
Trappstigen 21
13337 Saltsjöbaden
Sweden

Email: hello@getfamnest.com